With the help of Microsoft Teams, HP and Spark, this was a team of carers who used the crisis to change the way they connected - for good.
Covid-19 has had many businesses rushing to fix IT challenges. Age Concern Otago is a not-for-profit organisation that provides essential services to vulnerable citizens, a group at higher risk in the pandemic.
In Dunedin, Oamaru and Alexandra, Age Concern assists the elderly in many ways. This requires communication and coordination, which proved difficult during the lockdown. Despite the pandemic and a modest IT budget, Age Concern Otago brought teams closer together and advanced its digital transformation.
Microsoft Teams, HP and Spark were central to changing the way Age Concern Otago connects for good.
Age Concern Otago provides essential services. It was important for them to stay running during lockdown.
Age Concern Otago implemented remote working by using Microsoft Teams, HP devices and connectivity from Spark.
Age Concern Otago is seeing great efficiencies with the use of their new tools.
“Microsoft Teams kept us connected at a critical time. Tech-wise, Covid-19 highlighted what was working and what was not. Thanks to MS Teams, Spark’s outstanding service and the right tools, we could continue essential support to our community. Now, we are actually working better and faster as a result.”
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