Modem compatibility check

If you're new to Spark broadband or if you're changing your broadband technology type, you'll need to check that the modem is compatible with your connection.

Find out about which Spark modem can be used for fibre, wireless, copper (ADSL/VDSL) technologies. Or if you want to bring your own modem, what you need to check for.

Spark modems

Modems currently available for purchase.

Spark modems - no longer sold

These modems are no longer available for purchase.

Bringing your own device?

Spark Wireless

Only Spark provided modems can be used with the Spark Wireless Broadband Plans.

Spark Fibre

Ensure the modem is fibre compatible and to get the most out of your fibre connection the WiFi specs are 802.11 ac or above. 

Confirm your modem is compatible with the speed of your plan. The average download speed of Fibre Max is 911Mpbs and average upload speed is 518Mpbs. These are Spark national peak time average speeds (MBNZ 24 September 2024). You may experience a higher or lower speed than this.

Refer to the website of your modem's manufacturer for information.

Set up your modem

If you've got a modem you didn't buy from Spark and you want to use the Spark network to connect to the internet, find out what settings to use.
First, check your modem's user guide to make sure the settings will work with Spark's broadband. Go to Set up non-Spark modem help

If you have any questions, you can message our team to provide you with the right recommendations. Message us