Set up call diversion

Find out how to set up call diversion on your mobile phone. Enter the specified characters into your phone's keypad.

Busy on another call:

• Divert to another number:
  * 67 * [number to divert calls to] * 11 # CALL/SEND
• Divert to voicemail:
  * 67 * 083200000 * 11 # CALL/SEND
• Check the diversion set-up:
  * # 67 * 11 # CALL/SEND
• Turn diversion off:
  # 67 * 11 # CALL/SEND

Divert calls straight away:

• Divert to another number:
  * 21 *[number to divert calls to] * 11 # CALL/SEND
• Divert to voicemail:
  * 21 * 083200000 * 11 # CALL/SEND
• Check the diversion set-up:
  * # 21 * 11 # CALL/SEND
• Turn diversion off:
  # 21 ** 11 # CALL/SEND

When there's no answer:

• Divert to another number:
  * 61 * [number to divert calls to] * 11 # CALL/SEND
• Divert to voicemail:
  * 61 * 083200000 * 11 # CALL/SEND
• Change the length of time before diverting to either of the above scenarios (Note: this is not available for Apple iPhones):
  Add *[length of time you wish to change to] before # CALL/SEND
  For example, to change to 25 seconds: * 61 * [number to divert calls to] * 11 * 25 # CALL/SEND
  Note: You can change this to any length in 5 second increments up to 25 seconds.

• Check the diversion settings:
  * # 61 * 11 # CALL/SEND
• Turn diversion off:
  # 61 ** 11 # CALL/SEND

When a phone is off:

• Divert to another number:
  * 62 * [number to divert calls to] * 11 # CALL/SEND
• Divert to voicemail:
  * 62 * 083200000 * 11 # CALL/SEND
• Check the diversion set up:
  * # 62 * 11# CALL/SEND
• Turn diversion off:
  # 62 * 11 # CALL/SEND