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One Number Wearable Plan Business Terms

Introduction

  1. These Business One Number Wearable Plan Terms are one of our Plan and Product Terms and apply when you sign up for or use the One Number Wearable Plan for business purposes. In buying these services, you understand and agree to these terms. They also apply to any use of the One Number Wearable Plan by your staff or anyone else you have authorised. If anyone in your business will be using the One Number Wearable Plan, please ensure they have also read and understood these terms. Our Business General Terms and Business Mobile and Wireless Terms also apply to these products and services.

    View Business General Terms
    View Business Mobile and Wireless Terms
  1. In the event of inconsistency, these One Number Wearable Plan Business Terms take precedence, followed by the Business Mobile and Wireless Terms then the Business General Terms.

Service overview

Who is eligible to buy this plan?

  1. Spark business mobile customers are able to buy this plan. It’s not currently available for Prepaid, Wholesale and Corporate customers.
  2. The One Number Wearable Plan is a Postpaid mobile plan for your smart watch.
  3. To have this plan, you must have the following:
    1. An eligible wearable device; 
    2. An eligible Spark Business Postpaid mobile plan ( your “primary plan”); and
    3. An eligible primary smartphone. 
  4. The eligible wearable devices are Apple Watch Series 4 (GPS + Cellular) and above. Your watch needs to be on watchOS 10 or later. The Spark network doesn't support models from the North American region. Learn more about bands, supported locations and carriers at apple.com/nz/watch/cellular
  5. Eligible primary plans are our current Spark Business Postpaid mobile plans.
  6. Eligible primary smartphones include all iPhone Xs or later with iOS17 or later installed.
  7. The list of eligible wearable devices, smartphones and primary plans is subject to change.
  8. You can have up to two One Number Wearable plans per primary plan.

What’s included?

  1. This plan shares your primary plan’s mobile phone number, voice and SMS allowances. 
  2. This plan includes Endless Data (40GB at max speed) for use in NZ. Allocated data at max speed, then speeds reduce to 1.2Mbps after max speed data allowance exceeded. You will still be able to use your data like you did before, but you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images.

What isn't included?

  1. Spark’s standard rates apply to calling and SMS that are not included in your primary plan, for example, voice overage, international calling/SMS or MMS (e.g. picture messaging). View our standard mobile rates for business
  2. This plan does not include value-added services, for example, Spotify Premium or Spark WiFi; Spark Socialiser; international roaming; international voice packs; and video calling.
  3. This plan does not include tethering and hotspot features, even if you can tether or hotspot data from your primary plan.

Other information

Notice period (cancellation)

  1. There is no minimum term for this plan. You can cancel this plan at any time by notifying Spark customer services. Plan charges and your service will stop 30 days after we receive your notification.

Traffic management

  1. We might have to pause, restrict, end or slow performance of your service if it’s necessary for us to protect our networks or manage traffic over our networks. See clause 6.5 of our General Terms. You also need to use our services fairly – we’ve set out our rules on this at clause 2.10 of our General Terms. View our General Terms

Prohibited usage

  1. Machine-to-machine services, tethering, mobile hotspots or any other similar activity that Spark considers to be non-standard usage is prohibited (“Prohibited Usage”). If we consider you are engaging in Prohibited Usage, we may ask you to stop such usage and if it continues, we will remove your subscription immediately without notice.

Roaming

  1. International roaming is not available on the One Number Wearable Plan.