When you sign up for Unplan, we both agree to these Plan Terms. That includes any updates made along the way. Remember, it’s also a good idea to be across the General Terms – these apply to everyone using Spark services for personal use. The Mobile and Wireless Terms apply to you too.
View Mobile and Wireless Terms
View General Terms
If you're on Unplan Fibre, see the Unplan Fibre terms
Service Overview
Service Description
Availability
Service Charge
Plan |
Average Download speed / Average upload speed** |
Up to 60GB |
60GB to 120GB |
120GB+ |
Data usage |
Unplan Wireless |
61Mbps / 18Mbps |
$65 |
$75 |
$85 |
Restrictions apply* |
Unplan Wireless with Landline |
61Mbps / 18Mbps |
$75 |
$85 |
$95 |
Restrictions apply* |
Unplan Metro Wireless |
61Mbps / 18Mbps |
$65 |
$75 |
$85 |
Fair Use Policy applies* |
Unplan Metro Wireless with Landline |
61Mbps / 18Mbps |
$75 |
$85 |
$95 |
Fair Use Policy applies* |
Unplan Netflix Wireless |
61Mbps / 18Mbps |
$75 |
$85 |
$95 |
Restrictions apply* |
Unplan Netflix Wireless with Landline |
61Mbps / 18Mbps |
$85 |
$95 |
$105 |
Restrictions apply* |
Unplan Netflix Metro Wireless |
61Mbps / 18Mbps |
$75 |
$85 |
$95 |
Fair Use Policy applies* |
Unplan Netflix Metro Wireless with Landline |
61Mbps / 18Mbps |
$85 |
$95 |
$105 |
Fair Use Policy applies* |
* See the Traffic Management section below for information on the restrictions and Fair Use Policy.
** Spark national peak time average speeds measured using Smart Modem 2 (MBNZ June 2024). You may experience higher or lower speeds than this. Using an older modem may impact your speeds. Factors such as the performance of your modem, location of the server you’re connected to, the performance of your device and your in-home WiFi setup can impact the speeds experienced. If your plan uses a wireless connection, then factors such as the distance you are from a cell tower, the network capability and the overall use of that cell tower by other consumers can impact the speed experienced.
Additional Data Charges
Not applicable.
Set Up Charge
Access Type
Other Information
Minimum Contract Period
Early Termination Fee
If you're on an open term and you terminate your plan before the end of any modem interest free term, you will need to pay the outstanding interest free payments when your plan ends.
Notice period (cancellation)
Other Requirements
Not applicable.
Traffic Management
Fair Use
Effects on Other Services
Other Charges
Disputes
Terms for Added Extras
Other Terms