Get your mobile sorted.
Get your mobile sorted.
Get your mobile sorted.
Manage your plan on the Spark smartphone app
Manage your plan on the Spark smartphone app
About the app
Get 24/7 account access. Check usage, pay your bill, manage extras and more.
About the app
Get 24/7 account access. Check usage, pay your bill, manage extras and more.
Android app
Download our app for Android devices here.
Android app
Download our app for Android devices here.
Apple app
Download our app for Apple iOS devices here.
Apple app
Download our app for Apple iOS devices here.
Can I change my plan?
Yep. You can change it once a month and there's no fee if you're switching to a more expensive plan. But if you're on a 12-month contract and you decide to downgrade plans within the first 12 months you will need to pay a fee. Call us on 123 to find out more about downgrading your plan.
Do I need to sign a new contract?
No you don't. If you're already on a contract, whatever time you have left on it will still apply after you switch plans. And if your contract is up - or you're on one of our open term plans - just choose a new open term plan.
Can I switch from Prepaid to Pay Monthly?
Yes. You'll just need to set up a new account - which might involve a credit check - and choose either a new 24-month plan or one of our open term plans. Call us on 123 to find out more.
Can I change my plan?
Yep. You can change it once a month and there's no fee if you're switching to a more expensive plan. But if you're on a 12-month contract and you decide to downgrade plans within the first 12 months you will need to pay a fee. Call us on 123 to find out more about downgrading your plan.
Do I need to sign a new contract?
No you don't. If you're already on a contract, whatever time you have left on it will still apply after you switch plans. And if your contract is up - or you're on one of our open term plans - just choose a new open term plan.
Can I switch from Prepaid to Pay Monthly?
Yes. You'll just need to set up a new account - which might involve a credit check - and choose either a new 24-month plan or one of our open term plans. Call us on 123 to find out more.
Can I change my plan?
Yep. You can change it once a month and there's no fee if you're switching to a more expensive plan. But if you're on a 12-month contract and you decide to downgrade plans within the first 12 months you will need to pay a fee. Call us on 123 to find out more about downgrading your plan.
Do I need to sign a new contract?
No you don't. If you're already on a contract, whatever time you have left on it will still apply after you switch plans. And if your contract is up - or you're on one of our open term plans - just choose a new open term plan.
Can I switch from Prepaid to Pay Monthly?
Yes. You'll just need to set up a new account - which might involve a credit check - and choose either a new 24-month plan or one of our open term plans. Call us on 123 to find out more.
